With a team of passionate and dedicated professionals, Medyglobal has established itself as a trusted ally for doctors and clinics striving to stay on the cutting edge of aesthetic treatments.
Medyglobal stands as a leader in the aesthetic and dermatological medicine industry, a field that demands constant innovation and a strong customer-centric focus.
Their mission is clear and impactful: to pursue, develop, and implement solutions and formulas that enhance the quality of life for their patients.
With a team of passionate and dedicated professionals, Medyglobal has established itself as a trusted ally for doctors and clinics striving to stay on the cutting edge of aesthetic treatments.
“I used to handle all the print orders. Each representative had their own cards, and when they went on visits, they’d enter the client’s details into the CRM so we’d have a record,” Cristina recalls.
Before INNOCard, Medyglobal was bogged down by a cumbersome process. Cristina García from the administration department recalls how managing traditional paper business cards was both complex and time-consuming.
Orders had to be placed with printers, and each representative needed to pick up their cards and take them to client visits. Not only did this logistical effort eat up valuable time, but it also posed a constant risk of outdated contact information.
Each time a representative met with a client, they had to manually update the CRM with customer details—a labor-intensive system that didn’t always yield the best results.
This traditional system required regular interaction with printers, manual tracking of client information, and continuous updates to the CRM. While it worked, it was obvious the company needed a change.
In addition to the time spent managing paper cards, the financial costs were also a factor.
Although Cristina doesn’t have exact figures, the lack of control over inventory and the time lost managing these cards created a significant burden for the team.
The adoption of INNOCard brought a radical shift in how Medyglobal managed its contacts.
“Digitalization has completely changed how we connect with clients,” Cristina states.
With INNOCard, representatives can now generate and share digital business cards instantly, eliminating the need for physical cards altogether.
The speed and convenience of this tool have made managing contacts at events, fairs, and meetings incredibly efficient. Instead of carrying a stack of paper cards, representatives simply use their mobile devices to share digital cards on the spot.
Cristina notes that at events, this has allowed for “instant, seamless connections,” making follow-ups a breeze.
A clear example of INNOCard’s impact came during a recent training session with 22 participants. “It was amazing to see how impressed everyone was. In an instant, we could share information and create connections effortlessly,” says Cristina.
For Medyglobal, the shift to digital business cards has been not only a practical change but also a smart move in terms of brand image. “We’ve noticed a positive impact on our image thanks to INNOCard,” Cristina confirms.
Imagine the difference: rather than handing out a paper card, each representative now offers a digital one, which not only looks modern but also sends a clear message of environmental responsibility.
By embracing this technology, Medyglobal is not only reducing its carbon footprint but also aligning with the expectations of an increasingly eco-conscious market. Today, clients don’t just seek quality service; they want to know they’re choosing companies that share their values.
Feedback from representatives reflects this transformation:
“They’re thrilled with the switch to digital cards,” Cristina shares enthusiastically. This excitement isn’t confined within the company—it extends outward, impacting clients: “They’re intrigued,” she says, often noting that “paper cards tend to get lost.”
This new way of presenting their information positions Medyglobal as a forward-thinking, agile company.
Clients aren’t just receiving information—they’re experiencing a new way of doing business, something memorable.
In a field where reputation is built on recommendations and experiences, Medyglobal has hit the mark.
